A rather vocal little voice in my head wants to tell this guy that this is karma’s response to being a Red Sox fan, but really, what MLB has done to him and thousands of other paying fans is absolutely sick and a perfect illustration why companies adding DRM to their digital products is an evil practice.

Just got off the phone with a MLB customer service supervisor.

“MLB no longer supports the DDS system” that it once used and so any CDs with downloaded games on them “are no good. They will not work with the current system.”

Great. Just effing great. … As I told the supervisor, this is right in line with how wrong-headed and stupid and ass backwards MLB does everything.

I was told there is absolutely nothing MLB can do about these lost games. Plus, they said my purchases were all “one-time sales” and thus “there are no refunds”.

No refunds? As Lee Elia would say: “My fucking ass!”

My info has been submitted to some other MLB department which will review things and see what they can do about either getting me the games I paid for or refunding my $280.45.

And studios, record companies, artists and sports organizations wonder why their fans turn to illegal downloads rather than pay for their DRM laden offerings. There’s a reason or two why I’ve spent more money on amazon’s DRM-free mp3 downloads in the last month than I did on iTunes since it’s inception, and I kind of doubt I’m alone in this.

Spread the word!